(5.0 / 5)1763+ Ratings

Xplora Reviews

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Overall Rating

5.0

2 Reviews

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About Xplora

Xplora is a UK-based store that offers wearable technology for children, designed to enhance their safety and provide peace of mind for parents. Their range of products includes GPS watches and smartwatches, which allow parents to track their child's location and communicate with them via voice and text messages. The Xplora watches are also equipped with features such as step counters, reminders, and a "school mode" to prevent distractions during class. The store aims to provide a safe and fun technology experience for children while giving parents the ability to monitor and protect their children. Overall, Xplora is a great option for parents who want to stay connected with their children and ensure their safety.

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Xplora Customer Reviews (2)

0/5

pavlovicn88

Verified Buyer

Super slow and unresponsive customer help

Customer support is at a level of the super old chat bots .... totally unwiling to help or provide any assistance ...

Aug 11, 2023

Nihat Zuidwijk

Verified Buyer

Feb 8, 2023

Xplora Customer’s Q&A

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Xplora FAQs

What is Xplora's return policy?

Xplora offers a 14-day return policy for products purchased from its online store. The product must be in its original condition with all accessories and packaging included. The store offers a full refund, excluding shipping costs.

What payment methods does Xplora accept?

Xplora accepts payment via major credit cards, PayPal, and Klarna (for orders over £35).

Does Xplora have a customer loyalty program?

Yes, Xplora has a loyalty program called Xplora+ which offers discounts on products, exclusive offers, and other perks to members.

What is Xplora's customer service policy?

Xplora offers customer support through its website's contact form, email, and phone. The store aims to respond to inquiries within 24 hours, and its customer service team is available from Monday to Friday.